Centralized service
Send and receive messages through an environment connected to Bitrix24, keeping the team closer to the CRM routine.
Connect WhatsApp to Bitrix24 with history, files and operations in one place.
Whats-SE brings service workflows, sent and received messages, file exchange, conversation history and WhatsApp channel operations into Bitrix24.
For sales, support and operations teams already working in Bitrix24.
Works inside Bitrix24Conversation historyWhatsApp channel management
Solution
WhatsApp inside the Bitrix24 workflow
The solution reduces tool switching and helps keep each conversation connected to sales or service context.
Files and history
Exchange files, register conversations and preserve history for operational follow-up.
Whats-SE tab
Use Whats-SE resources inside Bitrix24, with a dedicated tab to support service and channel management.
Automation when the plan requires it
Business and Dedicated VPS add templates, campaigns and automations connected to CRM and Bitrix24 rules.
From WhatsApp contact to CRM follow-up
The solution reduces tool switching and helps keep each conversation connected to sales or service context.
- 1
The message arrives through the connected WhatsApp channel.
- 2
The team replies, sends files and follows the conversation history.
- 3
The context appears in Bitrix24 to support contacts, deals and processes.
- 4
Campaigns, templates and automations are available in advanced plans.
Docs
A complete public site to understand, install and operate Whats-SE
Beyond the pricing page, Whats-SE now brings together documentation, support, permissions, dependencies and answers to validate the solution before installation, including when extra numbers are needed to separate contexts.
Documentation
Installation flow, Bitrix24 usage, instance management, messages, files and uninstall behavior.
OpenBlog
Practical articles for deciding, rolling out and operating WhatsApp connected to Bitrix24 with a steady editorial cadence.
OpenSupport
Support channels, how to open a ticket and video scripts for customers and moderators.
OpenFAQ
Categorized answers covering plans, WhatsApp, Bitrix24, privacy and common issues.
OpenPermissions
Explanation of the Bitrix24 scopes requested by the app and why each access is used.
OpenDependencies
What depends on Bitrix24, Stripe, Meta, Evolution, Cloudflare and Sales Engine infrastructure.
OpenPlans, billing and add-ons
Trial, subscription, external costs, extra lines and commercial limitations clearly documented.
Open
Commercial plans
Commercial plans
Choose the right operational level for your team. Additional numbers are available with 30% off the selected plan price.
Start
For starting with 1 WhatsApp number connected to Bitrix24.
Each additional number: 30% off the plan price.
- 1 WhatsApp number
- Bitrix24 integration
- Send and receive messages
- Send and receive files
- Conversation history
- Whats-SE tab inside Bitrix24
Business
For teams that need campaigns, templates and CRM automations.
Each additional number: 30% off the plan price.
- Everything in Start
- Experience similar to Web WhatsApp
- Message templates
- Template management for Meta's official channel
- Template approval request and tracking with Meta
- Bulk sending campaigns
- Contact and customer segmentation
- Campaign statistics: sent, delivered, read, replied, failed and blocked
- CRM sending automation
- Bitrix24 automation rules
- Automatic sending by CRM robots and processes
- Advanced Whats-SE tab resources
Dedicated VPS
For higher-criticality operations, volume or isolation needs.
Each additional number: 30% off the plan price.
- Everything in Business
- Dedicated VPS for the operation
- Isolated environment per client
- Better control over stability and volume
- Recommended for higher-criticality operations
Blog
Recent content
Articles published on a Monday and Wednesday cadence to help teams decide, deploy and operate Whats-SE with more clarity.
Por que Whats-SE não é só um botão de WhatsApp
Se o produto só abrisse conversa, ele valeria pouco. O valor está na operação que ele organiza.
Open
Blog como canal comercial: como publicar e converter
Blog bom não serve só para tráfego: ele ajuda a vender melhor o que o produto realmente entrega.
Open
O que verificar antes de fazer upgrade de plano
Upgrade certo é o que acompanha uso real e evita pagar por recurso que ainda não virou necessidade.
OpenAdd-ons by scope
Add-ons by scope
n8n, AI, an exclusive proxy IP and extra numbers are not included in the base plans. Each additional number is available with 30% off the selected plan price.
n8n integrationAutomated flowsService AIHuman handoffRules by queue or pipelineCustom automationsAdditional numbers with 30% offExclusive proxy IP (US$ 6/month or US$ 50/year)
FAQ
FAQ
Is Whats-SE built for use inside Bitrix24?
Yes. Whats-SE connects WhatsApp channels to Bitrix24 and includes a dedicated Whats-SE tab for service, history and operational management.
Are Meta Cloud API costs included?
No. Meta Cloud API costs are not included in the plans. They depend on message volume, conversation type, templates and Meta's own billing rules.
Can I add more than one WhatsApp number?
Yes. Each additional number is 30% off the selected plan price, with adjustable quantity in checkout.
When should I choose Business?
Business is recommended when the operation needs templates, campaigns, segmentation, statistics and CRM sending automations.
Is Dedicated VPS mandatory?
No. It is recommended for higher-criticality operations, client isolation needs or better control over stability and volume.
Are n8n, AI and human handoff included?
Not in the base plans. These resources can be sold as add-ons according to the technical and commercial scope.
Does the exclusive proxy IP reduce ban risk?
It is available on Start and Business. It helps isolate the infrastructure and reduce exposure to shared reputation, but it does not eliminate block risk. Usage, volume and Meta's policies still shape the operation.
Commercial notes
- Plans do not include Meta Cloud API costs.
- Templates and approvals with Meta follow Meta's own rules, timelines and policies.
- WhatsApp, Meta and Bitrix24 are trademarks of their respective owners.
- This page does not promise an official partnership, certification or official Meta integration beyond the resources described.
- Prices are in US dollars. Taxes, implementation and add-ons may vary by commercial scope.
Ready to organize WhatsApp channels in Bitrix24?
Talk to the commercial team, choose the best plan and define whether your operation only needs the base integration or also campaigns, automations, n8n, AI and a dedicated VPS.
Request a Whats-SE quote